Claims

Our commitment to you is to provide knowledgeable, courteous, professional service to help you recover from an unfortunate event. Thunder Bay Insurance is here to stand with you in the event of a claim.


We can be reached for claims reporting at 345-3611 and for after hours at our emergency claims number 345-3616 OR 1-866-725-5060.


If you are an Intact customer calling with an AFTER HOURS EMERGENCY please call 1-866-748-5390. During business hours, always call your broker.


Intact After Hours Claims Service – 1-866-748-5390 or 1-866-464-2424
Novex After Hours Claims Service – 1-866-748-5390 or 1-866-464-2424

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Claim Numbers

During Business Hours
Northward: 345-3611
Southward: 623-2222
Toll Free: 1-877-371-8247


After Hours
345-3616 OR 1-866-725-5060


Intact & Novex After Hours Claims Service
1-866-748-5390 or 1-866-464-2424